Privacy Policy

URSXCHAHAL RUGS website is owned by URS OVERSEAS CO, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by URSXCHAHAL RUGS, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using URSXCHAHAL RUGS website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the URSXCHAHAL RUGS, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via ursxchahalglobal@gmail.com

Effective for all users of the URS Overseas Co. website and services.

URS Overseas Co. ("we", "us", "our", or "Company") respects and protects the privacy of all users, buyers, customers, and visitors ("you", "your") of our website and services. This Privacy Policy outlines how we collect, use, store, protect, and share your personal information when you interact with our business.

By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information when you interact with us:

a. Personal Information

Name

Email address

Phone number

Billing and shipping address

Country and postal code

Payment details (through secure third-party gateways; we do not store card details)

Any additional information you provide through forms or communication

b. Non-Personal Information

Browser type and version

Device type and IP address

Pages visited and time spent on the website

Referring website or source

Cookies and similar tracking technologies (see section 6)

2. How We Use Your Information

Your information is collected for the following purposes:

To process and fulfill orders

To provide customer support and respond to inquiries

To improve user experience and website functionality

To send updates, order confirmations, or promotional emails (only with your consent)

For legal and compliance purposes, including fraud prevention

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information in the following cases:

With logistics, courier, or shipping partners to deliver your products

With payment gateways or banks to process your transactions

With technical service providers (hosting, analytics) who support our website and operations

When required by law or legal authorities

All third-party services we engage with are required to maintain the confidentiality and security of your data.

4. Data Retention

We retain your personal data for as long as necessary to:

Fulfill the purposes outlined in this policy

Meet our legal, accounting, or regulatory obligations

Support customer service and warranty tracking

5. Your Rights

As a user, you have the right to:

Request access to your personal data

Correct inaccurate or outdated information

Request deletion of your personal data (subject to legal obligations)

Withdraw consent to marketing communications at any time

You can contact us at any time to exercise these rights.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and cart items

Analyze website traffic and user behavior

Improve performance and user experience

You can disable cookies via your browser settings, but this may affect the functionality of our website.

7. Data Security

We implement strong technical and organizational measures to protect your data, including:

SSL encryption on our website

Secure third-party payment gateways

Restricted access to customer data

Regular monitoring and updates to our systems

Despite our efforts, no online system is completely secure, and we encourage users to be cautious while sharing personal information online.

8. International Users

For users outside India, please note that your data will be processed and stored in India. By using our website, you consent to this transfer in accordance with applicable local laws.

9. Children’s Privacy

Our website is not intended for use by children under 13. We do not knowingly collect data from minors. If we learn we have collected data from a child without parental consent, we will delete it immediately.

10. Changes to This Policy

URS Overseas Co. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage users to review it regularly.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to ursxchahalglobal@gmail.com.